ITIL4 Foundation Study Guide 2 : 4 Dimensions and 6 Factors

4 Dimensions: 

• Dimension1: Organizations & People
  
• Dimension2: Information & Technology
  
• Dimension3: Partners & Suppliers
  
• Dimension4: Value Streams & Processes
  

6 Factors:

• Political factors: Organizations & People
  
• Economical factors: Information & Technology
  
• Social factors:
      Between Information & Technology and Partners & Suppliers
  
• Technological factors: Value Streams & Processes
  
• Legal factors: Partners & Suppliers
  
• Environmental factors:
      Between Organizations & People and Partners & Suppliers